Returns and refunds
This is demo policy content and must be reviewed for your business. Clearly publish the request window, eligible items, courier cost, inspection process, and refund method.
- Items should be unused, unwashed, and returned with tags and original packaging.
- Customized, hygiene-sensitive, damaged-after-delivery, or final-sale items may be excluded.
- Approved refunds should state the expected processing time and payment channel.